Shipping Policy

At Philty Prints, every order is carefully prepared and packaged before being shipped.

Shipping Within Canada

We currently offer the following shipping options within Canada:

Standard Shipping — $14.99 CAD
Estimated transit time: 3–9 business days

Express Shipping — $24.99 CAD
Estimated transit time: 1–2 business days

Free Standard Shipping is available on orders of $80 CAD or more.

Shipping options and estimated delivery times are displayed at checkout.

Processing Time

Many Philty Prints products are made or customized specifically for your order. Processing time is separate from shipping time and may vary depending on the products ordered and the level of customization required.

Shipping estimates begin once your order has been completed and handed over to the shipping carrier.

Choosing Express Shipping speeds up the delivery of your package but does not reduce the time required to produce or prepare your order.

Delivery Estimates

Delivery times are estimates and cannot be guaranteed. Delays may occasionally occur due to weather, high shipping volumes, holidays, remote destinations, or other circumstances outside of our control.

Once your package has been handed over to the carrier, delivery is handled by the shipping provider.

Tracking

When tracking is available for your shipment, tracking information will be provided once your order has been shipped.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping information, please contact Philty Prints as soon as possible.

If your order has not yet been shipped, we will do our best to update the address. Once an order has been shipped, we may no longer be able to make changes.

Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.

Lost or Delayed Packages

If your tracking information shows an unusual delay or your package appears to be lost, please contact Philty Prints and we will help you determine the next steps with the shipping carrier.

A package being delayed does not necessarily mean it has been lost.

Damaged Orders

We take care to package orders securely for shipping.

If your order arrives damaged, please contact us as soon as possible and include clear photos of:

• The damaged product

• The shipping package

• Any visible damage to the box or packaging

This information helps us determine the best way to resolve the issue.

Questions

If you have any questions about shipping, delivery times, or an existing order, please contact Philty Prints through our Contact page.